The information, services, programs, digital platforms, financial assistance initiatives, Self Help Group (SHG) support systems, operational content, communication materials, and associated resources provided by Bharat Social Finance Corporation (BSFC) are intended solely for general informational, operational, developmental, and customer assistance purposes. By accessing BSFC websites, digital platforms, customer systems, applications, financial services, SHG initiatives, or related operational channels, users acknowledge and agree to the terms of this Disclaimer.
Bharat Social Finance Corporation (BSFC) makes reasonable efforts to ensure that information presented on its websites, digital systems, communication materials, operational documents, and customer support channels remains accurate, updated, and reliable. However, BSFC does not guarantee the completeness, accuracy, reliability, suitability, legality, timeliness, availability, or uninterrupted accessibility of any information, financial content, operational material, service description, eligibility criteria, business information, digital platform functionality, or third-party integration available through its systems.
All financial assistance programs, loan-related services, SHG financing initiatives, livelihood development activities, entrepreneurship support programs, and associated financial services remain subject to eligibility verification, documentation review, regulatory compliance requirements, internal approval standards, operational feasibility, risk assessment, field verification, and lawful business considerations. Submission of an inquiry, application, participation request, document, or payment does not guarantee approval, loan sanction, financial assistance, disbursement, service continuation, or financial eligibility.
BSFC operates as a community-focused and development-oriented financial services institution supporting rural financial inclusion, women empowerment, entrepreneurship development, livelihood enhancement, and SHG growth initiatives. Financial assistance provided by BSFC should not be interpreted as guaranteed business success, assured income generation, profit assurance, employment security, financial advice, investment recommendation, or guaranteed economic improvement. Customers, SHG members, entrepreneurs, applicants, and beneficiaries are solely responsible for evaluating financial decisions, business risks, repayment capabilities, operational planning, and economic outcomes associated with financial assistance or livelihood activities.
Loan approvals, repayment obligations, applicable fees, service charges, operational costs, insurance integration, financial liabilities, and contractual responsibilities shall remain governed by individual agreements, sanction terms, repayment schedules, operational policies, applicable laws, and financial regulations. Customers are advised to carefully review all financial terms, repayment obligations, interest structures, penalties, processing conditions, and service agreements before accepting financial assistance or participating in BSFC programs.
BSFC may rely upon information provided by customers, applicants, SHG representatives, third-party service providers, banking partners, financial institutions, verification agencies, technology systems, or external operational sources. BSFC shall not be responsible for losses, delays, rejection of applications, service interruptions, or operational issues arising from inaccurate information, forged documentation, technical failures, banking network disruptions, internet connectivity issues, cyber incidents, force majeure circumstances, government actions, regulatory restrictions, or events beyond reasonable operational control.
BSFC websites, applications, digital systems, communication channels, and customer support platforms may contain links, integrations, references, or access points to third-party websites, payment gateways, banking institutions, technology providers, government portals, insurance services, financial service providers, or external operational systems. Such third-party platforms operate independently and are governed by their own terms, privacy policies, operational standards, and security practices. BSFC does not control and shall not be responsible for the availability, reliability, legality, security, accuracy, content, services, or data handling practices of third-party platforms or external systems.
Digital services, online applications, mobile platforms, communication systems, and technology-enabled services may occasionally experience interruptions, maintenance downtime, cybersecurity risks, technical delays, unauthorized access attempts, software failures, or operational disruptions. While BSFC implements reasonable security measures and operational safeguards, no digital platform, online transmission system, or electronic storage method can be guaranteed completely secure or uninterrupted. Users acknowledge and accept the inherent risks associated with digital communication, electronic transactions, internet-based systems, and online financial interactions.
BSFC does not authorize any individual, agent, field representative, employee, consultant, intermediary, or third party to demand unauthorized cash payments, unofficial commissions, personal transfers, guaranteed approvals, or financial favors outside officially approved operational processes. Customers are strongly advised not to share OTPs, passwords, confidential banking credentials, verification codes, or sensitive financial information with unauthorized persons. Any suspicious activity, fraudulent communication, impersonation attempt, or unauthorized payment request should be immediately reported through official BSFC communication channels.
As a Self Help Group-powered and community-oriented institution, BSFC encourages responsible participation, lawful conduct, financial discipline, ethical behavior, and transparent operational engagement among SHG members, coordinators, customers, field representatives, and community participants. BSFC reserves the right to suspend, terminate, reject, investigate, or restrict access to services in cases involving fraud, misrepresentation, unlawful conduct, policy violations, misuse of programs, abusive behavior, document forgery, repayment default, or operational non-compliance.
Nothing contained on BSFC websites, communication materials, presentations, operational content, marketing resources, or digital systems shall be interpreted as legal advice, investment advice, tax advice, financial planning advice, professional consulting services, or binding regulatory interpretation. Users are encouraged to seek independent professional advice from qualified legal, financial, tax, accounting, or regulatory professionals before making significant financial or business decisions.
To the maximum extent permitted under applicable law, BSFC shall not be liable for indirect losses, financial losses, income reduction, livelihood impact, business interruption, opportunity loss, consequential damages, data loss, reputational harm, emotional distress, operational disruption, or any claims arising directly or indirectly from the use of BSFC services, digital platforms, financial assistance programs, communication systems, SHG activities, or third-party interactions.
BSFC reserves the right to revise, modify, suspend, update, or replace this Disclaimer at any time without prior notice in response to operational changes, legal developments, regulatory updates, technology enhancements, or organizational requirements. Updated versions shall become effective upon publication through official BSFC channels unless otherwise required by applicable law.
This Disclaimer shall be governed and interpreted in accordance with the laws of India. Any disputes arising in connection with BSFC services, operations, digital systems, financial programs, or website usage shall be subject to the jurisdiction of competent courts located within the jurisdiction of BSFC’s registered office, subject to applicable legal provisions.
For clarification, customer assistance, grievance support, legal communication, or operational inquiries, users may contact:
Bharat Social Finance Corporation (BSFC)
Customer Support & Privacy Department
Email: grievencescare@bsfcindia.org
Support Email: support@bsfcindia.org
Customer Support: 1169268704
Head Office: New Delhi, India
By continuing to access or use BSFC services, websites, financial programs, applications, or digital platforms, users acknowledge that they have read, understood, and agreed to this Disclaimer.
